Called ahead asking for a fitted shirt and they had customer service over the phone. Went in the same day and their customer service was excellent. Jim (great guy) took care of me the entire time. Didn't try to up-sell me or recommend an university budgeted piece. He signed me up for an account and told me about buy 1 get 2 shirts free sale. Then I needed some everyday dress shoes and he showed me the best quality for buck shoes. If you go into here ask for Jim. I have two shoes on hold currently and Jim walked them into the back so no one else can buy them.