Worst experience ever with this company!!
At first our Realtor did all the research necessary to get the process started with this company that was managing a property I was interested in. My Realtor covered all the basis and advised me to submit my applications ASAP. I did as I was told and submitted my application on a Tuesday. I received confirmation that our applications have been paid for and submitted by the receptionist. I was told to wait 24-48 hours with a decision. After 24-48 hours went by I received no phone call yet so I decided to call in. I was told that my applications came in after someone else, although, I was told everything was okay on the Tuesday when I submitted the application. Had I known someone submitted their app before us we would not have submitted our application as we know that in many cases per our Realtor many are approved. I contacted our Realtor and she was clearly upset with the situation as she must have been told otherwise. My Realtor sent me an email from the management company saying that we submitted our application on a Wednesday. Clearly this was a lie because I was down there on a TUESDAY and submitted and received a confirmation receipt that day, I had the proof!! I am a very laid back and very understanding type of person, but when it comes to being lied to or mislead that is one thing that I do not tolerate at all. They tried to back track and say "Oh you have to many dogs" and the CC R's or HOA does not allow for that many dogs. My questions is to them when I submitted our "PET APPLICATION" why was this not told to us in the beginning? I as well as my Realtor told them how many pets we had. Very odd, but its hard to fool people who document everything and record everything in our own files.
I am not here to say DO NOT DO BUSINESS WITH THEM AT ALL, I am here to hopefully encourage the creation of a solution to prevent these kinds of things from happening to someone else.
I am happy to say "once a door closes a new and better one opens!!"