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| - So there is no misunderstanding or confusion, my podiatrist, Dr Delassandro, works here. I followed her here from her last office. Dr D is great. I couldn't ask for a better doc. If you are in need of a fun, funny, personable, caring, genuine doctor for your foot troubles I recommend her wholeheartedly. I trust her 100%. You won't be disappointed. She is fantastic. I wouldn't voluntarily come here. I only do because this is where Dr D is.
The office staff however, is another story. I have been to both locations, here & Henderson, and one office is not better then the other. Their lack of communication, both with me & amongst each other, is staggering. I shouldn't receive phone calls prior to an appointment asking why am I coming in or what is it I am being seen for. I shouldn't have one person tell me I'll receive a phone call to set up an EMG and another phone call asking me why haven't I scheduled it. If I ask one office to get a message to her about a renewed injury, the office she is at shouldn't respond with, "Well what does she want us to do about it," especially when I am standing right there watching & listening as this happen.
I am still waiting on the rheumatology referral Dr D asked the staff to get me 2 months ago.
Las Vegas is full of doctors and it is extremely difficult to find a good one. When you do, the office staff are the last people you want to bother with but sadly you must. If I could rate Dr D I would give her 10 stars. The staff however makes this place difficult to deal with & effects your care. Know that if you come here you will have to stay on top of them to make sure something is done. This place has a few great doctors so don't let the staff screw with or up what your doctor has outlined for you & your care. It shouldn't be this way, but sadly it is. Ultimately you are in charge of your health...don't let the staff muck it up. Be diligent. Question everything that differs from what you've discussed with your doc.
There are things about this place I do like. They do EMGs onsite so unless you have wonky insurance you shouldn't have to go elsewhere. Same with MRIs. I wasn't able to have my MRI done here bc of my insurance but you might be able to. It is convenient. I also have an issue with my neck & back. The ortho I saw previously only wanted to cut me open. I will get a 2nd opinion from someone here. 2 doctor appointments on the same day at the same office. Doesn't get more convenient than that.
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