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  • I've had them do one other job of installation of a garbage disposal ( i had a coupon) and they did just fine. So I called them to come out and replace a valve on a leaking toilet. Thank goodness they give you an estimate first as it was for 190.00 to replace that valve. The technician said it was because they had to go to Home Depot and buy the valve. WHAT!!! I told them when I made the appt what the problem was and that they'd need a valve. Why should I have to pay for them to be inefficient and not have basic supplies with them or to come prepared to install the valve when i had told them what it was. The technician said it would be half that amount of I had the valve, again...WHAT!! You're charging me 80.00 to go to HD and buy a valve. Never will I call them again, they are not professional at all. I've had business dealings with numerous handymen and never have they done this. It would less expensive to call a plummer, who carries his supplies with him, to do the repair. what a waste of my time. And I felt sorry for the technician, who was very nice, because it wasn't his fault but the company's. I gave them 2 not one star because of the previous job that they did well.
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