One of my favorite restaurants in the area! However I was slightly disappointed today. I went in with my daughter, her friend and my friend for a quick late lunch. It was busy but not overwhelming. We were seated right away when we walked in but it took over 10 minutes wait to even get our drink order.
When our server greeted us it was a very rushed greeting. Which I completely understand when you are running more than one table to be a bit hurried. However, when u work in the restaurant industry, customer service is a must! Having experience in the serving life, I never cheat a server out of their tip unless the service was un-salvageable. With that being said, I can attest she was efficient in serving us and having our food delivered promptly and still hot, as well we never had to ask for refills which is always great!
I order my fav appetizer, Calamari. I love Carraba's calamari but today I think they undercooked the seafood. It was chewy and "juicy". Not oily but like the calamari wasn't properly dried before coating it with the breading and frying it. I tried to pick at the more cooked calamari but soon gave up.
My lentil and sausage soup was delicious and spicy which uplifted my spirits from the calamari ordeal.
My entree was too very tasty and filling. I am a slow eater and I love to enjoy my food. Towards the end of our meal I was the only one left with a plate in front of her but soon felt rushed once again to pack what I was still eating and pay my bill.
Overall I enjoyed most of the meal but the customer service can step it up a bit. I don't care for too much interaction but I definitely don't like to feel rushed to eat a meal I'm trying to enjoy.