I had been on my feet a lot and needed a pedicure. I opted for an upgraded pedicure. After a 20 minute wait, some one came to do my pedicure. She seemed confused when I told her the pedicure I had chosen. She was. I received a terrible pedicure with most of the services not performed. I ended up with no lotion, no massage, and a quick dip of paraffin. My nails ended up jagged. When I complained at time of payment, the response was "Oh sorry. Cash or charge?" I paid for the pedicure requested but not received. Will not recommend or return. Terrible service overall.