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| - This particular location is inside the Galleria Mall, however there is an outside entrance if you do not desire to walk through the entire mall to get here. On this occasion, there were only two of us and upon checking in we were told there would be a 20-25 minute wait. (Lunchtime) The hostess who checked us in was polite enough, however the second hostess , Champagne or Charmagne was openly annoyed and I witness her impatient eye rolls and attitude towards other guests. There were several empty, yet dirty tables that had not been attended to , for which I assumed contributed to the longer wait time. I did notice that the hostess were both doing their part in helping with the cleaning of said tables, however leaving people confused as to where they were and where they were to check in at. Once they called our name, we were led to the back of the restaurant near the cooking area. Right away, I was completely annoyed. As I looked around he area, all I noticed were large parties. (6, 9, 8, etc) One particular party was a group of 20, which were over the top loud and being openly obnoxious. As our waiter approached I started looking around at possible other seating options, however empty tables in view were still dirty. I paused a moment before accepting that we may just have to make the best of it. Our waiter, Mackenzie, was great and did his best to make be as attentive as possible. Waiting for our food, however, the noise level became too much and my annoyance took over. Why should a party of 2 have to be subjected to such a ridiculous scene. The hostess should ask a smaller party if they want to be seated in an area that they typically seat larger parties, I couldn't even have a conversation if I want to someone sitting across the table from me! If I would have been given a choice, I most definitely would have waited for a different table! Once the food came, I had all but lost my appetite and picked at my Caesar wrap, which was bland and unspectacular. At this point, I just wanted to get the hell out of here! As we waited for the check, wouldn't you know, some of the party of 20 started to trickle out, choosing to stand by our table to finish conversations and laugh...hitting our chairs and table numerous times. I'm disappointed at the waiters and the manager for not asking these guests to keep their banter and obnoxious laughs to a reasonable degree as well, every guest deserves to have an enjoyable dine in meal. With the wait to be seated and the time it took to get our meal, were here close to 1:45 minutes. I will not return to this location, the organization of the establishment is not worth the headache or the wasted time. My two stars are for our poor waiter, he did a great job in what was I'm sure a stressful situation for him as well!
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