I take my son to this Cool cuts every few months. They staff is always friendly. I have learned to call ahead and make an appointment as they are often super busy and only have 2-3 stylists on average. I like that they have a train table to occupy your kiddos if you have to wait. I wish they did not sell toys. This is a constant battle with my 5 year old and I just do not see the purpose of having that kind of distraction.