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  • What a horrible experience at this location! I will never go to this location again due to the customer service! The workers here need to realize they have a job here because of the customers! I repeated my order 3 times to the boy at the drive through. After the third time he said just come to the window. I then repeated it again and he still got it wrong! So I patiently waited and asked him to put the stuff he already gave me back in the freezer so it wouldn't melt as it was still 90 something degrees out. He only put some of the order away and left the rest out while he remade the blizzards. He was very apologetic which I was fine with. He finally gave me the new blizzards; however totally made one of them just a little more than half way! He totally half a**ed it! I said to him just because you got the order wrong doesn't mean you cheap us out on what we're paying for! I asked to speak to the manager. A very messy trashy looking young woman came to the window and immediately had an attitude! At first I thought this is what they have representing there store?!?! She looks very homeless like and dirty! I told her what had happened and she said well what do you want me to do about it? I said I just wanted to let you know and she still had major attitude so I asked for her bosses info and at first she was reluctant to give it to me. So I had to repeat my self with this trashy woman. She then said you need to wait I don't know the owners info... I said never mind... (There was already 9 cars behind me I didn't want to have them suffer any longer due to the laziness and lack of common sense from the teens working in here)! So as I was leaving the homeless looking like manager slammed the window closed infront of me and my son! I'm surprised it did not break! This company is really screwed up having someone like her representing them! I would rather go to the location on Peoria then deal with these idiots! We go to DQ every Saturday evening...so looks like we'll be spending our $ there! I then told my son this is why you go to school so you don't end up working behind a counter like those idiots! As we got home my son was eating his blizzard and it was wrong! How hard is it to get an order correct?!?!
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