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| - Our first experience here was great - great food, great service, great selection of beer. We decided to make this our late night date night spot since we both don't get off work until 8pm, and by the time we arrive it's pushing 10:15. They don't close until 1am on weekends...Super convenient for those who work later shifts.
We came here the other night for dinner and probably will not be returning due to the lack of service.
They had 3 servers and a bartender on shift. We sat in the bar, kind of towards the back right next to the computer where they ring up your food/drinks. Literally, right next to it. We waited 10 minutes in the bar to get greeted. Every single waiter/waitress walked by, rang up their food and then walked away. Nobody ever came over. Got frustrated and asked a waitress (I forget her name) if we could get menus, and waters. After ROLLING HER EYES she grabbed us menus, brought us water and then walked away... we understood, it's late & she's probably had some crappy customers, so we were patient.
15 minutes after, she walks by and asks us if we're ready to order our food....we told her what we would like (French Dip) and she replies, "The kitchen is out of that you'll have to pick someone else." Ok, no problem. I asked her if there is anything else that they're out of tonight, and she responded yes, and names off about 3 other dinner items. Ok...I get it, food runs out and there's not much you can do but why wouldn't you say that before asking what we wanted? The eye rolling, walking right past us when both drinks were empty, awful attitude continued. Ridiculous.
Food comes, and it's cold. Waited for 10 minutes before she came back around and acknowledged that we weren't eating.
Food comes back out 10 minutes later, hot and ready to eat. Finally.
I don't know what was wrong with her, but it all starts with your attitude. I definitely wasn't as chipper leaving as I was walking in. I suggest they find better staff members.
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