Good food, but for the customer service, price, and fairly long wait time, I'm not too big of a fan. When I came as a first time customer at 9 pm on a Friday night, I was with my sister and we were not greeted or looked at for the first four minutes as we stood in front of the register.
When we finally were, an older lady with thick eyeliner did not speak English well and took our order of fish tacos and windy city fries which cost $18 and took nearly half an hour to get to us. Actually, it was made in 25 minutes but the old lady was in the back hanging out and didn't wrap our stuff until five minutes had passed, at which point the nicer guy who speaks English told her to get to it, so she did.
The Windy City fries were good, but if she's working the front I'd not bother ordering from her.