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  • This is the worst OB OFFICE I have EVER been to. My first visit I walk in and there was no one in line so I walked to counter. Said I have an appointment. The girl in the glasses did not look up and said I will be right with you. I wait there a few minutes and still no acknowledgement so I say I will sit down and when she is ready let me know. I give her my ID AND INSURANCE CARD. An older lady asks me 20 minutes later if I am done filling out my paperwork that btw I did come to 30 mins early to fill out. I told her I never got it. She asks the girl in the glasses. She proceeds to reach for a stack of papers right in front of her and hand it to the lady who gives it to me. I fill it out and give it back to same lady. 30 mins go by (after my appointment) and other lady asks me if I am done with MY PAPERWORK YET?!? That btw I GAVE back 30 mins ago. She then finds my paperwork and puts in folder and puts it in the door outside. I ask how long and she says the "DOCTOR" Is an hour behind. I wait another 20 mins and ask to use the restroom. The restroom is dirtier than any rest stop gas station and no toilet paper. Hand towels are all over the floor and the waste bin is over flowing. The alcohol swaps used and unused were on the floor. I had to use hand towels (not on the floor thank God) to finish. I leave the restroom and tell the people at reception there was no TP and they did not seemed concerned. Everyone here is unhappy and it shows. I was then called by CNA and brought to waiting room. I was coming for a breast exam so no OB tools needed, however swabs and utensils were on a tray exposed and uncovered for anyone to sneeze on or touch. I was mortified and happy I was not getting a PAP. I THEN have a lady who introduces herself as a nurse practitioner (NP) not a doctor who I was told I was waiting so long to see. She gives me an exam and dismisses all my complaints as nothing to worry about and says everything feels fine. I know it is not and ask for Mammogram. I get the Mammogram and confirm the lump in my breast. This NP calls me back with a voicemail message a week later with my result. That I was told by the radiology clinic was delivered the next day! To her surprise I have a lump and she said I should have an Ultrasound. I call back several times to leave a message to have her call me back and she never does. I call back tell them I don't want an US and want biopsy because of family history. They give me referral. I call that doctor and was told no ref received so I set appointment anyway. I call them back the next day and they say they sent it. I wait a week. Call back the Oncologist office and they still do not have it. I call again and ask them to fax it to me. Waited all day and nothing. I actually switched my health insurance plan to go back to the office I had before. This place does not take women's health issues seriously. I just pray by the time I do get the referral it is not too late for me.
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