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  • Don't waste your time in this extremely uncaring and unprofessional clinic! I was the first patient to arrive at the clinic when they opened at 8:30AM. The Receptionist and Nurse Practitioner were speaking to a vendor about new equipment and practically ignored me. I was finally told to check-in and then waited while the staff and vendor continued to talk, moving on to personal conversation about where he was going to workout. I waited patiently while they all shot the breeze instead of taking care of a sick patient and paying customer! I assure you that if they were the paying customer in any establishment they would not have appreciated waiting while employees made them wait while listening to personal and non-relevant conversations! I was finally ask to come into the exam room by the Nurse Practitioner. He asked what was wrong and I explained that I had a severe sinus infection, fever, headache and fatigue. I also told him that this happens usually once a year and in the past The Little Clinic prescribes antibiotics to clear it. I have been to this and another clinic at least six times for the same issue. The Nurse Practitioner told me that I would have to be sick for at least 10 days before he would prescribe the antibiotic needed. I told him that I would need to go to my Doctor who is an hour drive and to please refund my payment since he hadn't even taken my temperature. He led me out of the room and the receptionist refunded my payment. I was upset to have wasted time and with the uncaring treatment, but just started to walk out. I had begun to video tape all the conversation from my phone and I was glad I did because the next thing The Nurse Practitioner says as I am leaving is "we might as well has a vending machine out here for antibiotics". I left and went to another walk-in clinic where I was seen, treated with kindness, care and professionalism ... and given a prescription for the antibiotics I needed!!! I called the main office when I returned home and never received a call back!!! Don't waste your time or money in this clinic with a VERY UNKIND & UNCARING Staff!!!
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