I haven't experienced any of the negatives others have mentioned. The staff is always super nice, despite me looking silly and getting confused about which side I was supposed to order at.
I was so excited, and a bit dubious, about the items being gluten free AND vegan. I can honestly say that the red velvet cake and the mocha cake are my favorite desserts, and would be even if I wasn't GF and vegan!!! Wowza. Seriously. My husband even approves! I didn't have any adverse reaction from cross contamination, either. Amazing- truly a dream come true!
The only non-dessert food I've ordered so far is the taco salad (w/o shell) and even though initially I felt it was too expensive, once I got it I was amazed at how much good stuff was in it; that was one hefty salad!! It made multiple meals for me. Thanks for being so generous!!
The only problem now is that I'm addicted and I can't afford to eat there every day. :)