Awful office. The doctor we saw, Dr Tresa, was fantastic. I have no complaints about her. She was very observant and noticed an issue needing to be seen by a specialist- this was a very early catch. Great job doctor!
The office though, ugh. We waited 45 min to be seen, and another 45 min for well child shots. Outrageous. I'm usually in and out for a well child in 45 min. They technically separate children in the waiting room for well/sick but everyone enters the same vitals room so that makes division pointless.
I should had stopped there but figured maybe they just had some emergency that day that took a long time. Mind you no one apologized for the insane wait.
I had gotten a referral to a specialist that didn't take my insurance and I called the office for a new referral. I called 3 times, left 2 voicemails and ended up going through scheduling and demanding to talk to the referral. Then she didn't want to relieve I had been denied and was hesitant to give me another referral. And the referral she did give she didn't even know where it was to.
The last straw was they called me the morning of the appointment to tell me they no longer take my insurance and would I pay cash instead? I cancelled and told them they'd lost my business.
The doctors may be great, but considering you have to deal with the office I'd say fun another place.