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  • I ordered a large Chicago style pizza online via eat24. We were starving and looking forward to some deep dish deliciousness. When the pizza got to my door I was excited to dig in. When I opened the box I found a New York pizza 100% not my order. I called the restaurant and was told that they substituted a New York style as the Chicago style does not come as a large and that being said AT LEAST GET THE TOPPINGS CORRECT if you are going to so this. Despite not calling to check if it was ok the restaurant decided to make the wrong order and send it to me thinking perhaps I may mistake a New York pizza for a chicago. The person i spoke with on the phone made no attempt at fixing the issue. Eat24 made it up to me and refunded the pizza since the restaurant was unwilling to even try and make their mistake right. So the food was good the service was shady.
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