The first time I went I was helped by Amy. Didn't leave with a much needed bra but got the best, softest pj's of my life! Last night went back and was helped by Janna. She was very patient and taught me quite a bit. I am trying it out today and so far so good. I seriously hate bra shopping but other reviews led me to Soma and I will say this is pretty comfy- not digging in:)