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  • Let me start with this may turn around but until then. My home warranty company AHS uses these guys. My A/C has been out for now 72 hours, i get it its busy when its 115 degrees outside. They were supposed to come between 11-3 and call 30 minutes prior to arriving since the house is unlivable at 94degrees inside at night. After 1 I called the office they were on schedule and coming by 3, at 3:45 I called and the technician supposedly didn't respond to the office. Now at 4:00 the office is closed, i went home to get a change of clothes for my family of 4 now living in a hotel since its is unbarable to live at home in this heat. Guess what tech left a message, not at the number the office had, or that they had called to set up the appointment, but at the house where we told them it was unlivable. And oh yeah it was between the two calls I made to them at 1:15. I called the tech back and guess what he doesn't pick up his phone either. So here I sit third night out of pocket for lodging, still no A/C and the company apparently udes smoke signals to communicate since no one answers the phones. Even AHS couldn't get in touch with them after I called them to see if they could find a resolution. Talked to two other contractors in town they don't know who these guys are, and apparently they do just home warranty work. (Which by the way is the lowest paying work available for a contractor, better than no work I guess) buyer beware. I hope to amend this with a raving review of how they recover the service and blow my mind with quality work. But I am not holding my breath.
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