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  • Started going to abby dental about a year and a half ago to get some cosmetic work done..i found out about abby dental through my insurance. They were kind ..had snacks while you wait.once i even came for an appointment but turns out they overbooked,they gave my wife and i both $15 red lobster gifts cards for oyr time. When you first come they do the check up and referr to what is a financial counselor who sets up your payments and tels you basically about what p rocedure you will need and options. My counselor was debroah,she was amazing,very kind,didnt judge and made things run smoothly. Recently i went for a check up,upon my arrival i noticed they remodeled. Huge tv screens everywhere. Looks very nice and expensive. I go to check in.theres this weirdo lady at a podium that is apparrently hard of hearing! I get int the dentist chair to wait,this blond lady comes in and ask me do i have insurance,even though i checked in at the desk. She informed me that they no longer take any form of insurance ..even if you are covered. She said you wil have to pay up front,then they give me the paperwork to get reimbursed by my insurance company. Huh?..i asked is deborah still here she said no. She decided to waive my check up fee after she looked up my records and noticed all the fucking money i spent in this place. Ugly dentist guy comes in..checks my mouth .said why are you here?i had to point out my concerns because apparrently there was nothing wrong and if its not cosmetic they dont want no parts of you. Then said i ned fillings,crown wrote quotes on a paer and sent anfother lady to schdule the procedures.. I sat in the room for an hour. Finally the lady comes to ask for payment so she can schedule ..i just walked out..never ever,ever will go this shitty place again. I would give it no stars but at least have to give one.
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