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  • I go to your location on Tuesday 10-25-16 because my Suzuki Gsxr-600 that I bought not even 2 months old with 1 mile on it on the day of purchase, the electrical light panel and break light wouldn't turn on at all today. Which is really very inconvenient being my only commute to work and home. I get told that they can't do anything for me after talking to someone higher up in the service department. Not caring that I had no electricity on my panel and after showing the guy that my break light didn't even turned on, there was no sympathy at all. The only thing they come up with was, you can bring it in on Thursday which like I stated above is Tuesday, I have a job that I needed to get to. I bought this bike on 8-31-2016. Thinking to myself should this even be happening right now? 1000+ miles in? Just had gotten my first oil change not long ago from you guys. I had a really fucking bad experience excuse my language but this is beyond frustrating. I seriously will not go back to your guys location for any further maintenance or purchases. I will highly not recommend any of my family or friends who actually have asked me where did I get my bike and are wanting to purchase one. Sad thing about all this is, that I literally drove home started doing some research and was able to fix my freaking bike in less than 20 minutes. It turned out that one of the fuses had blown out on me 20 MINUTES! it took me longer to go to your shop and drive back home without being helped. No one didn't even bother to just look at it and tell me what it could of possibly have done it. I am looking at my contract and I paid $1,002.00 for some sort of mechanical protection, yet here I am fixing it myself? If this is how you treat customers after they have bought anything from you, man.. this is unbelievable. Sales are more important than really taking care of your customers when in need. I am speechless. If I don't get a call or email about this I will escalate this to someone who will take care of me.
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