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  • I checked for restaurant wait times on both Yelp and NoWait. It said "no waiting - come on in," for Lo-Lo's, so we decided to go there, even though I had a bad experience there in the past. I decided to give them a second chance. When we got to the counter, the girl took my name and said it would be a twenty minute wait. I showed her both apps and said that they need to update their information with the apps so that it's correct. She shrugged her shoulders and said, "We're full." She said she would give us the first table to come available, which she did, so the wait wasn't long. She didn't give us menus. The waiter that came to our table never brought us a menu, although he said he was going to. I finally got up and got my own from the hostess desk. For starters, we ordered 1 decaf coffee and 1 regular coffee. The waiter explained that he'd have to brew fresh pots of each (which is weird for a Sunday at breakfast time). Ten minutes later, he brought the regular coffee, and said that the coffee maker broke so he couldn't make decaf (I find it hard to believe that you have only one coffee maker in a restaurant this size). I asked for extra cream. He never brought it. Forty five minutes went by and then I asked him if he could check on our order. He said it was busy and they had to make them in order. Meanwhile, people who came after us were already finishing their meals. It took FIFTY minutes for French toast and bacon, which we were splitting. They didn't bring an extra plate. I had to ask for it. We had asked for Bananas Foster sauce on the side. The French toast came drenched in it. The bacon was burned and tasted like it had been cooked in old oil or grease. We ate a little of it and then asked for our check. We will never go there again. First of all, if you participate with Yelp and NoWait - update your wait times so that they are accurate! Second of all, get your act together in the kitchen, hire more staff, or retrain people. And there is NO excuse for servers to be rude to someone who is asking politely for a menu, extra creamer or to check on their order that took almost an hour to make. There's no excuse for rudeness, ever!
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