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  • Called last Friday for a haircut. Since I just moved here was definitely looking for a new place.... unfortunately I am still looking :/ One great thing is that they got me in the same day I called for an appt. Saw Alicia. Talked non stop but she was really nice so that made up for it. I explained a had long hair just in November and got it cut into a bob and wasn't really happy with it but was letting it grow out. I also wanted long side swept bangs. She cut the back great but when she got to my bangs this is where it all went downhill. She cut them way too heavy, they are choppy and it looks like she actually took a hatchet to them. The length is all over the place. She also cut them almost to my ear...I mean really?!? I went home and tried styling it for two hours but realized that I'm going to have to wear my hair curly from this point on. I was at the point of tears. I decided to write Ambur the owner and let her know how bad it was. I explained that I really wanted a refund. $45 for this cut was ridiculous. I honestly felt that for someone to have 7yrs experience and give such a bad cut I should not have to pay for that. I feel that when you get your hair done when you leave the establishment you should feel beautiful not like you just had the worse experience ever. She emailed me back and said they don't give refunds but I was more than welcome to come in and Alicia would fix my hair. Why would I go back to someone that just screwed up my hair?!? I emailed her back and said thank you but I'll just let it grow out. I received a second email saying I could come in for a styling lesson...umm I've been styling my hair for 30+ years. I know when I have a crappy cut and I know how it needs to be styled. So while the offer was nice again I'm not taking her up on it. So they get one star for getting me in quick and one for doing half a haircut right but that's about all I can muster up unfortunately.
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