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  • Just a little disclaimer that this happened last year (just trying to catch up on my reviews) so I hope the failings have been addressed. My parents were in town from England on business for the international film festival, and only had only free evening of the trip so I wanted a nice restaurant in my neighbourhood to celebrate us all being together for the fist time in Toronto since I moved here. I made a reservation for their earliest available spot at 9PM, and due to the torrential rain that evening, we were delayed by 10 minutes. The hostesses were incredibly rude as soon as we got in and said our table was not ready and to wait at the bar (where a lot of others with reservations were also waiting). We politely waited at the bar, and checked in with the hostess 10 minutes later, who said that the table was still not ready as they had taken so many reservations that evening. At 9:30 we said that it had been 30 minutes after our initial reservation to which the hostess retorted that it was only 20 because we were 10 minutes late. I had so many issues with this comment: a) it was plain rude, b) regardless, if we have a reservation it shouldn't matter since it should have been ready for us at 9, with a small grace period if we we running behind, c) 20 minutes is still getting to the point of unacceptable time to wait for a restaurant reservation, d) it lay blame on us, even though there were many others who had reservations and were still lumped at the bar so it was just to deflect their poor management of reservations. At 9:45 - 45 minutes after our reservation, we were finally seated. The food was over-priced for what it was - bland and not worth the wait at all. The waiters were really trying but you could see they were overwhelmed by the amount of patrons. The only thing going for this place was the interior, which is a really vibrant design and has a trendy ambiance, and is the only reason I brought my review up to 2 star. The attitude of the hostesses left a bad taste in our mouths the entire evening which is a shame, but Yonge and Eglinton has so many great restaurants to offer that you can't treat the locals (or anyone actually) like that if you want to build loyal patronage - and they lost this one.
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