I came to Vue 412 this morning for Mother's Day brunch with my parents. We had a reservation and were there a tad early. My mom and I checked in with the hostess and she mumbled something about her husband would seat us. But dude never came. We didn't care much because my dad was on his way but when he got there maybe 10 minutes later, we still weren't seated. People just looked at us and moved along. So. Okay.
So we get seated and wait a good while for the waiter. We are there for brunch and don't see brunch buffet anywhere. They sit us on the lowest level of the restaurant. There are three floors. So we are waiting for someone to take drink orders and I notice my moms water glass already has lipstick smudged all over it. Gross. And one of the coffee cups was also dirty. Some of the silverware wasn't washed that well either. Waiter finally comes, takes our drink orders and hustles off. We are told brunch is on the third floor. Which seems weird as hell.
We have to traipse up two big flights of stairs to this top level where they only seat parties of like 15 to get to this fairly mediocre brunch buffet. The food, while having lots of choices, wasn't amazing. You're definitely paying for the view. So we had to wait in a line to get food, seemed a bit disorganized. And had to go balance our plates while we walked back down various stairways while trying not to bump into people. My mom doesn't have great knees. This was tough.
Our food is cold by time we get downstairs. The coffee we ordered is also cold because waiter must've poured it while we were long gone. So we ate. I forgot to ask for syrup and at first the waiter just told me I'd have to walk back upstairs with my plate to get it but he graciously grabbed it for me. Points for him. For that.
Water wasn't refilled much even when I asked. The coffee never got that hot when refilled. My dad tried to use a Just Pay Half deal and they wouldn't accept it since it was a brunch or something. So now we have to come back even though we don't really want to. The buffet was no better than a glorified hotel brunch to me. I don't know. Got a weird vibe from the place. Weird service. Saw some ants crawling around. Just wasn't fully what you hope for in terms of a nice breakfast for mom.
Anyway. That's my review.