I have been to Tuffy's twice and have had zero done to my vehicle. Today, I thought I would give them a shot for a basic NC Inspection. I was stopped before I got to the door by a staff member who physically grabbed me to let me know they didn't have a time for inspections available until 3 pm. I would have to think he saw my registration in hand. No problems. I might have considered coming back but I just have a very difficult time believing they are in the habit of physically grabbing their customers. Even moreso, do they grab male customers in the same manner to inform them that they are busy that day? Vehical inspections are an annual requirement and I have been driving for many, many years. This is the first time I have been physically turned around at an inspection station and I seriously hope it will be the only time.