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  • This was my first time ordering with Edible Arrangements. CUSTOMER SERVICE: 4 STARS OVERALL! The guy behind the counter was very nice and patient with me (5 STARS) ! I called a few days ago and their phone system was broken (-1/2 STAR), I called today to say I was going to be 15 min late to pick up...no answer (-1/2 STAR) Corporate Customer Service...Extremely helpful and nice!! QUALITY OF PRODUCT: 3 STARS Sadly, the fruit was not fresh. I asked the counter guy when the product was made and he said earlier that afternoon. My pickup was at 6pm. The corporate number I called said it is made right before which is why I scheduled it for when I did. The strawberries, bananas, and pineapples were sad looking and mushy. I think the apples were fine but those tend to hold up longer. I don't think I will go back to Edible Arrangements. For what you pay for these things, I expected the cream of the crop. Instead got mushy gop. :-(
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