I stopped by in the afternoon (Friday), after 5pm, and though there weren't a lot of people, the service was awfully slow (took 1/2 hr just to get a cake at the counter, and there was only ONE person ahead of me!).
I got the coffee cake, and well, just like the poor service, the cake was not good at all: I bought the coffee cake but got white cake with caramel chunks only!
The only good thing about it is that since it was pretty much plain, I was able to throw in some caramel syrup around it and aborted birthday cake disaster