I came into this locatin to have a cut and color. I was greeted right away. The wait wasnt very long, at all. Heidi asked me what i wanted. I told her a trim to rid my dead ends, and an all over color. I was looking to go a little darker, since my previous color had faded out a bit to a brassy red. What i left with was a cool dark brown and violet blend. It looked even better in the natural sunlight. I absolutly love it, and its been about 2 weeks. Long enough for a color to really show the quality. Definatly impressed, and will be going back for all of my services in the future.