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  • I was gonna give em 2 stars, cause when I finally got help the employee was nice, but I couldn't bring myself to do it. Awful. Awful. Awful. I've been too guitar centers all across the nation. And I worked for the company for 4 years. I know GC well. When I'm in Vegas I usually go to Town Square and I should have. The easier commute was not worth it. It was damn near impossible to get help, the store is set up very poorly, it even kinda smelled weird. I gave up on trying to get help on the guitar, went to pro audio, the dude was so zoinked out of his brains that he didn't even know what I was talking about. He was confused. I WAS SHOPPING FOR EAR PLUGS. Why does he work here? So I finally get help at the Accessories counter after being ignored for a while. It was kinda busy, but one it doesn't take 2 people to buy in gear, and two no one would even acknowledge me. Not even a "be right with you". Once I get help, tell them what I need, they see they have them in stock. But they were in the shipment in the back. They just wouldn't go get them though???? Like I used to do this. It's so easy to go back there, grab them out of the box, bring them to the floor. I used to do this for my customers ALL THE TIME. So I didn't even get what I needed after all that. If you're in Vegas and you need GC, go to Town Square. It's way nicer, people are helpful., and it's ran better. This place is awful. I don't think I've ever had a worse GC experience. Ever. Like I can't get over it.
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