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  • I LOVE Francesca's and have bought so many items from them over the years. However, a couple months ago, I came in with a friend. I wasn't wearing any makeup and was wearing comfy clothes whereas my friend was super stylish and wearing makeup. The manager of the store automatically talked to my friend and asked if she had a job, inquiring if she'd like to work there. My friend explained she already had a job in which the manager finally noticed me. She then asked if I knew of any friends that would like to work there, but didn't ask me if I would like to. It was completely rude and shut me out as a customer. So because I'm not wearing makeup, I'm not qualified to work at your store? I've come into this location two more times in which the manager has happily greeted me as I was dressed up and wearing makeup. I'm not very happy to talk to her each time, and she takes the hint I don't want to be bothered. Today, however, my mom and I came in to return some clothes and possibly exchange them. NO ONE WOULD LEAVE ME ALONE! They constantly were asking if I needed help. It's like please just freaking let me shop and try on clothes in peace! They had only a few shirts in my size and none of them fit right, so we ended up returning the clothes instead of exchanging them. They wouldn't give my mom her money back because she didn't have the exact credit card she paid for the clothes with. So we had to get TWO gift cards. It was so annoying. I'll never shop at this location again.
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