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  • After removing a built-in wall unit in my son's room I was left with an unexpected 10 foot by 1.5 foot section of concrete; no carpet, no pad (...and no baseboards!). I've never needed an odd carpet repair job like this and had no idea whether or not I was headed for a time/money nightmare. Fortunately for me, I got a call back from Hector after submitting my job via Thumbtack. I could tell from the phone call that customer service was a priority at Valley Carpet Repair and I was thrilled with the pricing. My carpet was repaired the SAME DAY and looks great! Hector was prompt, professional and very knowledgeable. He was very honest and upfront about what could/could not be done about my situation. Furthermore, he stuck with his original quote even though the repair was more difficult (and time consuming) than originally expected--Businesses with that kind of honesty and integrity are few and far between. They go the extra mile to make sure the customer is happy and the job is done right the first time. And there's nothing better than having the job done right at a fair price! I would recommend Valley Carpet Repair to anyone and feel confident that they would receive the same top notch service as I did. Thanks again, Valley Carpet Repair! Keep up the amazing work!
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