There pizza here is awesome! I find myself here for lunch once in a while with work friends. About once every three months. I would go more often, but the service... oh the service....
The service during lunch, brings this place down from a 5 star pizza place to a 3 star place.
Drink refills are always lacking, late and never there. It almost seems like they're understaffed. The pizza takes a looooong time to get out of the kitchen. By then we're irritated and extremely hungry.
At that point, we just eat as quickly as possible and leave.
Your waitresses need to check in and give more refills. The only time we see them is: 1 Taking our order, 2 checking in AFTER the pizza comes, and 3 to give us our check.