Don't know how the food is but a friend from Akron food page said she had a 14 dollar delivery and the driver just took her 20 and was going to leave without giving her any change. When she mentioned it he said you want change back? She said it was up to her what amount to tip and he replied that if she called there again she'd be asked to pick the food up herself. This was posted on Chris's Akron food page on face book and has 60 comments so far and we all agree this isn't how you run a business. Some of us have tried to get ahold of the manager for an explanation, so far no luck just answering machine. That driver needs called on the carpet till he understands what customer service is.
FOLLOWUP. The owner called and apologized and stated that was not their policy. He will also speak with the driver. He also said a dollar out two would have been fine. A tip is expected but not required. I would definitely give this place another chance ,he handled the situation professionally. So I would raise their star rating.