I can never turn down In N Out and their amazing spread! The food is always good and cooked to perfection.
This particular location however was a complete mess. I'm hoping it's not their usual and they just happened to be understaffed that particular night. But there were about 30 people in line that went out the door and wrapped around the corner waiting to order food; yet there was only one person working the register. The floors were messy with trash and no one was walking around to clean things up.
I was with a friend who previously was a manager at In N Out in Arizona and she was critiquing the way things were being ran and mention multiple times how they would fail a QFC (Quality, Friendliness, Cleanliness) check up.
Trying to give them the benefit of the doubt, it was a Friday night and located right next to the Las Vegas strip. But then again those reasons should have been taken into consideration with store planning.