It's clean, organized, and employees have smiling faces and are helpful. I've never had a long wait... What more could you ask for from a grocery store? Aside from an in-store Starbucks so you could sipNshop, pretty much the only way any Food Lion could get a 5th star from me :-P If I HAD to find a flaw, lights are WAY too bright in there it's like walking on the Sun if the Sun were a never-ending camera flash... Blinding