Terrible customer service. Terrible price. For starters, I can get my waxing done for half the price (yes, half. No lie. ) at other places. Second, when I purchased a $25 gift card for my friends birthday they 1.) didn't give me a real gift card. The lady accidentally gave me a sample gift card made of paper. 2.) when I went back to get a real gift card, they had lost the account information I had gave it under! So now my $25 credit is virtually gone. And the kicker 3.) when I asked for a refund due to the appalling service, they asked for the receipt that they NEVER gave me in the first place. So done with this store. Will never come back or let any of my friends go in the first place.