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  • I'm hoping I can give this place no stars as I start to write this but if I can't, you'll see one star and know that I would have given it none if I'd been allowed. Like Tara S. (who I do not know), this is by far the worst Subway I've ever been in (although I've only been in maybe ten of them in my entire life). I come to Cleveland frequently for business and don't stay far from the restaurant so I've been there twice in the last five weeks. The first time, the only employee in the location snarled at me and the other customer who was in there. Clearly, we were interrupting whatever he was doing. The other customer and I were both treated rudely. Today, I went in and was waited on by a different employee. She also appeared to have other things she would rather be doing. No smile, no hello, no nothing...just asked what I wanted. In fairness to her (though it may only be because I complimented her on her hair), when she went to put the meat on my sandwich she apparently felt like the little paper tray holding the meat didn't have as much as it should have so she chose a different tray. Thank you, sullen girl. I also asked for a cookie and when she removed it from the case, a very small piece of it broke off so she started to grab me a different one. I appreciated that, but told her I'd take the one she already had. She then rang me up, asked me if I wanted my receipt and after I said no, she turned and walked away. No thank you, no goodbye, no have a nice day, nothing. I wasn't even sure my credit card worked...thought maybe she was off to call the police so I grabbed my food and walked out. My card worked. It was just an illustration :) I also like the food for the most part. Just the same, there is no way I will go back in that place. I give everybody credit if they try, but both employees at this store failed to try AT ALL to make me want to come back ever again...really made it pretty clear they didn't want anyone in there in the first place. I can't imagine how this store stays in business. Shoot. Sure enough, I had to give it one star. Yelp owes me a star.
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