It's quick and fast. Same Cha Chaan Tangs like the ones around the city except it has a more "fast food" feeling to them. Lots of booth seats (and roomy too). Food is what it is.
HK milk tea may say their award wining, but it tastes at par with others like "Leslie Cafe" (Finch/Leslie), Phoenix (Bayview/407, Steeles/Woobine) etc.