Went in on a Saturday before Noon and a very nice young guy recommend I come back around 2p, when it was a little slower, if I didn't want to wait long. So, that's what I did. Went in for an oil change. Watched from afar. I can't guarantee exactly what they did but I'm putting my faith in that they did what they said they'd do! They do a "complimentary" vacuum and glass cleaning. Because it was complimentary, their poor job doesn't factor into my rating! Honestly, I saw someone holding a vacuum but never saw the vacuum inside my car. But, again, I went for an oil change, not detail service. It was expensive at around $42 (with a discount) but, for some reason, I still have stuck in my head that oil changes are $14.95!!! I chose this Jiffy Lube due to location. I've never used Jiffy Lube prior to this. Nice enough guys but I didn't leave thinking this would be my "go to" for future oil changes.