The techs working here are very nice, and it seems like a clean place. My rating is based on the way they removed my existing gel polish when I got there. I am used to having them rough up the surface a little and then wrapping them in cotton and foil. This isn't what they do. They used a dremel to remove the gel. The problem with that is it left my nails very sensitive, so it hurt like hell when my hands were under the light.
On top of that, they're about $10 more than Elaine's and $20 more than my neighborhood place.