Christie gave me one of the worst haircuts I have ever had. Even after I showed her a picture. She hacked my hair into an odd triangle shape - I cried as soon as I got home. Will never return.
I did receive a call from the owner who was very aplogetic and offered to fix it for free. I opted to go with my old stylist for the fix, but the gesture is well recieved and points to good customer service on their part.