Had a groupon to this place. I walked in and I saw nobody and a private area surrounded by curtains so I thought I walked into the wrong area. Some lady walked out of a rooom to greet me and tried to ask me what I needed. She disnt speak english so I couldn't really have a conversation with her.
I asked if I could use my 30 min head scrub and switch it for the 30 min foot massage instead since it was the same price.(thank god I used to play guesstures because my hand gestures were very helpful) She granted it to me no problem. She led me to a room where I would get my foot massage and detox.
I sat there for about 25 minutes and finally somebody walked in. I tried to ask her what she was about to do and tried to explain I have plantar facitiis in my feet but she didnt speak english so I could get any of ny questions answered.
I recieved a 15 minute foot massage when it was supposed to be 30 and she got up to leave and grab things in the middle of my massage.how unprofessional. Then my 30 minute detox was 20 minutes. she gave me a sheet to figure out since she couldnt explain it to me.
I called the manager since I figured it was easier complaining to someone who could understand me and he said that he will email me with a free massage and detox to a different location. I never recieved the email.
This place was horrible and far from relaxing. I recommend not coming here at all. Go somewhere that will make you feel relaxed and somewhere that has employees capable of explaining their treatments to you. This was like going to a doctor in a foreign country without a translator and the doctor telling you that you will die in a few days but you just smile and nod since you cant understand.