I also had a poor experience and would not go back or recommend this place. The room is extremely tiny and dark. There was a hair stylist also squeezed in there with her client so it felt especially cramped. I was told that since I did not want the shellac, which was part of my Groupon, that she would not be able to offer the paraffin treatment which was also part of Groupon. She gave me a "waterless" manicure (her words) probably because there is no water in the salon. She had to get water for my pedicure in another room and slopped it over the floor. My pedicure was very basic with no massage of legs. She charged $1 more if I wanted a sanitary liner for the foot basin. She asked if I had brought flip flops and, because I did not, she said it would be another $1 extra for the cheap ones that are free everywhere I've been. She mentioned at least 3 times that people don't tip enough, etc, etc. She was a complainer. I could not WAIT to get out of there.