Tried Piada for the first time today and the food was great! I can see why people call it an Italian Chipotle! For anyone who has not ventured into a Chipotle, the way this works is you walk in and then either choose to order a creation off their menu or crate your own. You can do Piadas ( a flat bread type sandwhich, a pasta bowl or salad).
My sister and I chose pasta bowls and created our own. We each ordered the regular size because we knew in advance from other reviews you could reheat it well!
Now let me say here that I wish the attendants had been more helpful. We stated quite clearly it was our first time and we were not sure how it worked... She simply stared at me. So I said I thought I wanted to do a pasta bowl and chose the regular size. I had to ask about the meatballs. She did not explain it was one meatball or anything. She just asked if I wanted anything else. I requested mushrooms but it seemed it mostly to be veggies not mushrooms. I then asked could I mix sauces and the new attendant just nodded so I chose the Alfredo and the regular red sauce.i added mozzarella and parmesan cheese and although I requested LIGHT creamy parm sauce the girl was very heavy handed. I tried to prefer the garlic knots and got a flat piece of dough caked in olive oil. It was ok but won't do again.
My sister got the pasta with a meatball and plain sauce with lots of mozzarella and Parmesan.
The food is what got them the 4 star rating! That and the manager who walked around asking how things were so I shared my story with him and he was genuinely interested and said he'd do better training! We will try here again for sure and next time will be more prepared. I could only eat about half of mine and I am looking forward to my dinner!!!