I had a piece of jewelry rip off by the maid, it was hidden in my personal items. Went to hotel security and was blown off by them. Hotel manager was nice, but in the end I received a letter from the hotel stating they were not responsible for any items in the rooms ! So if your I- Pad, iPod , cell phone , expensive handbags or shoes end up missing, don't expect to be reimbursed ! If its not in their tiny safe, you just gave the maid a huge tip! She can clean you out and remain blameless. To bad I really like this resort , I was a return customer of 6 stays :(