My nail tech had horrible nails himself, very unclean. Played games on his phone intermittently and smoked his e cigarette! While working on calluses he was just brutal and kept bending my toes in ways that just hurt. Got bruises from my leg massage. His long greasy hair kept getting stuck in my toes during my bruising as well. Gross!!! He answered calls during my pedicure too. I asked for a basic French pedicure, he kept watching the tv show they were playing while painting. The massage chair was broken, looks like they are remodeling or have never cleaned the whole place. There is trash everywhere. Didn't let my nails dry before putting my shoes on.