Called early in the day for 4 mani/pedi for a 7pm appointment. When we walked in they only had two customers. My one friend sat down for her pedicure while the rest of us waited..ok no big deal. The lady who did my mani/pedi was nice however she was not into it at all. My feet and hands were barley massaged. It's been one week and my gel nails are already chipping, on top of it being super expensive they take forever.