Excellent customer service! They are very promt, trustworthy, and open to share their knowledge about your vehicle and service. I have used them several times and each visit was above my past shop/dealer experience. The status and recommended service updates are great! They send it through your email-there is no uncomfortable up sale. I have adopted two technicians/macaniscs. Anthony and Richard...they are mine! You can't have them! However, trust me you would want them.