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  • My worst experience at Buffalo Wild Wings. This is the second time that I've come here and they've gotten my order wrong and not rectified it. I would NOT recommend this location to anyone, but I will recommend the location in Surprise as I've had excellent service at that location. We ordered, and I ordered a medium boneless wings, half asian zing and half salt and vinegar. When the order came, the waitress dumped the food on the table and I had gotten traditional wings, but 7/8 of the plate was asian zing, and only about 3-4 pieces were salt and vinegar. Our waitress never checked on us until she came with the bill. I explained that I didn't order traditional, I ordered boneless and that most of the plate was asian zing. She then appeared with a bill with both the boneless and the traditional wings, and a military discount, which was totally wrong. I met with the MOD, and she took the traditional off, but she should have gave me half off the order for the order coming with 1) traditional wings and 2) they were not boneless. She couldn't see the point and by this time I was boiling so I just paid the bill, but I guarantee you, I will smear their name all over social media. I'm not sure if the restaurant reads these reviews, but let me tell you, your customer service needs a lot of work. Unless I see anything in the future, I will NOT recommend this location to ANYONE.
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