Went here to fix a iphone 5 "black screen of death" we tried everything on you tube and nothing worked. We were about to give up when we took the phone here. In about 15 minutes, they fixed the black screen and I was out the door. It was $80 and he gave me a free item for checking in. He gave me advice on how to protect the phone, and suggestions on cases and screen protectors, but did not push sales. I wouldn't hesitate to go back, but I hope I never need to! :)